Orders Placed

- You will receive a Order Confirmation email once the order have been places and a Invoice email once payment has been received. 

Gift Messaage

You can add a gift message to you order under the "Add Gift Message" ("Add Gift message to the entire order" ) in the check out page after selecting the shipping method. 

Packaging

All hampers will be packed in our exclusive Organic Baby Gifts gift box and ribbon tied. If you have not chosen one of our hampers but your order is intended to be a gift, please indicate "Gift Wrapping" in the Comment Box on the last checkout page, and we will include a ribbon tie. 

Delivery within Singapore

- Free for orders $100.00 and above.

- Delivery fee of $7.00 shall apply for orders less than $100.00.

As we use a third party delivery service, Organic Baby Gifts is not responsible for any damage to items during transit from our pick up point to the customer. Please provide a local contact number of the recipient so that they can be contacted in the event any specific delivery timings need to be arranged.

International Delivery

- We are able to deliver to Malaysia, Indonesia and Hong Kong. Delivery time shall be within 5-7 working days.

- International Delivery Fee shall be $12.00 to Malaysia and Indonesia and $18.00 to Hong Kong for all orders. Orders will be sent our via Registered Normal (Singapore) Post. 

- For delivery to other countries, please send us an email and we will try to accomodate your request. 

Organic Baby Gifts shall not be responsible for any applicable customs charges at the destination country. This shall be the sole responsibility of the customer. The delivery time for international deliveries given is as per advise by the postal company, Organic Baby Gifts is not responsible for delay in delivery after the order has left Singapore. 

Delivery schedule

- Within 3 working days from receipt of payment. (Excludes Saturdays, Sundays and Public Holidays)

 If you would like to request for a specific delivery date (Mon-Sat) or time window, do advise us in the "Comment" box at the last page of the order. The delivery time window options are:

 2pm - 6pm or

 6pm -10pm 

- Express Delivery service is available at a delivery fee of $12.00.  (delivery by next working day, excluding Saturdays, Sundays and Public Holidays).  Please note that orders must be placed and payment received before 2pm (Singapore time).

 We are unable to deliver to addresses in the following locations:

Pulau Ubin, Pulau Tekong, St John’s Island, Jurong Island, PSA Ports, all military camps and naval bases, all shipyards and wharfs, all airport terminals, all power stations and addresses along Gul Road and Tuas Crescent. 

- Yes! We can deliver to hospitals. Please provide details such as the hospital name, recipient's full name, ward and bed number. 

- Delivery schedules does not include deliveries on Sunday's and Public holidays.

Note: A valid contact number of the recipient will be required to be provided during checkout. Organic Baby Gifts will not contact the recipeint unless neccessary. 

Unsuccessful Delivery

If a delivery is unsuccessful at the delivery address (including hospitals) provided to receive your gift, or if the delivery address is changed after your gift has been dispatched, we will either call you or send you an email to arrange an alternative delivery time. A re-delivery fee of S$7.00 will apply for delivery to the new address. For unsuccessful delivery to countries outside Singapore, the applicable International Delivery Fee shall re-charged. 

Cancellations and Refunds

If for any reason you need to cancel your placed order, please contact us as soon as possible by email. In the event of a cancelled order, we will offer you full refund, provided that your gift has not already been dispatched, and all products are in new condition with all labels attached. All refunds will be made within 14 working days to your PayPal account. Delivery and postage charges will be deducted from the refunded amount for all cancellations initiated by the customer.

We strive to ensure our products are of the highest quality standards and are inspected prior to dispatch. If for any reason you are not happy with the quality of your order, please contact us within 14 days. We accept exchange of products in new condition with all labels attached within 14 days of purchase on a case by case basis. The arrangements for courier and the courier cost of the products to be returned to us for exchange shall be borne by the customer.

Product Substitutions and availibility

In the event that any of the products included in our hampers are out of stock, we will endeavor that it is substituted, with a product which is of the same or better specification. 

Washing Guide

For our 100% organic cotton clothing, machine wash using cold or warm water with powdered or liquid detergent. Do not soak, bleach, tumble dry or dry clean. Warm iron.

Sales Support

Please contact us at enquiries@organicbabygifts.com.sg for any assistance you may require. Organic Baby Gifts is based in Singapore.

Wholesale

We are the exclusive distributor for Maud n Lil Organic Cotton (Australia)  in Singapore. For retailer enquiries, please email to enquiries@organicbabygifts.com.sg.

 

Sizing Chart 

DIMPLES CLOTHING

Sizes (cm) NB 3 MONTHS
Age 0-3 months 3-6 months
Height 62 78
Chest 44 47
Waist 44 47


DIMPLES HATS & BOOTIES

Sizes  NB Small
Age 0-3 months 3-6 months
Head (circumference) 44.5 46.5
Foot (length) 9.6 10.8


PUREBORN ORGANIC CLOTHING

Sizes  0-3 MONTHS 3-6 MONTHS
Age 0-3 months 3-6 months


PUREBORN ORGANIC BOOTIES

Sizes  0-6 MONTHS 6-12 MONTHS
Age 0-6 months 6-12 months

 


KATE QUINN
 
Size 0-3 MONTHS 3-6 MONTHS 6-12 MONTHS 12-18 MONTHS
Age NB to 8 weeks 9 weeks to 20 weeks 21 weeks to 12 months 12 months to 18 months
Chest (in.) 16.5 18 19 20
Waist (in.) 16.5 18 19 19.5
Hip (in.) 16.5 18 19 20
Body Length (in.) 9 11 13 17